1. Wasting your money - I don't think I need to write too much on this for you to get the picture!
The papers are full of the white elephant that is their new BBC HQ in Salford which cost you all £1 billion. Further more the National Audit Office has criticised the over generous £24 million paid out in allowances to get staff to move there - 11 staff had as much as £150,000 each.
The reason the BBC get away with this is because they are largely unaccountable and of course are not spending their own money but yours!
2. Complaints procedure - When a viewer heard a Presenter, on the programme 'Thinking Allowed' on Radio 4, using the expression 'cox sackers' over the story about the sacking of the cox from the Cambridge rowing team she complained about the 'grossly offensive play on words'.
The complaint was rejected by the programme team and the next level above them the editorial complaints unit so she then appealed to the BBC Trust who ruled in her favour.
The reason of course the first two levels rejected the complaint is that they operate in a bubble of thier own making and treat you and I will contempt. The surprise is that the Trust upheld the complaint but uphold they did in a 5 page report!!!